0800 60 10 11 (SASSA Toll-Free)

All SASSA

Clear SASSA status, payment dates, and grant help

Free, independent guidance for South African grant recipients, check status, see when money lands, and learn how to apply. Always verify final details with SASSA.

  • Unofficial information portal
  • Free to use, no application fees

Need official help now?

SASSA toll-free line

0800 60 10 11

Monday to Friday, 08:00 to 16:00. For applications, appeals, and payment problems, use this line or sassa.gov.za.

Unofficial information portal. Always verify your status and grant details on sassa.gov.za or call 0800 60 10 11 (toll-free).

Optional status checker

Unofficial convenience tool. For the most secure result, use srd.sassa.gov.za, WhatsApp 082 046 8553, USSD *134*7737#, or call 0800 60 10 11.

Quick Status Check

Your ID number is kept secure and not stored

Use the phone number linked to your SASSA application. It is kept secure and not stored

Understanding Your Status

Approved

Your grant has been approved and payments will begin

Pending

Your application is being processed

Declined

Your application was not approved

Under Review

Additional documentation may be required

Payment Schedule

SASSA grants are paid monthly according to a set schedule based on your ID number's last digit.

View payment dates →

SASSA Card Issues

If you're having trouble with your SASSA card or payments, contact SASSA immediately.

Get help with card issues →

How All SASSA helps grant recipients

Millions of South Africans rely on SASSA grants for food, transport, school costs, and medicine. Finding clear answers should not mean waiting in long queues or guessing from rumours on social media. All SASSA is an independent information portal that explains status checks, payment schedules, grant types, and application steps in plain language.

We are not the South African Social Security Agency. We do not approve grants, change your bank details, or process appeals. Official decisions always stay with SASSA. Use this site to prepare, understand what a status result usually means, and know which official channel to contact next, then confirm everything on sassa.gov.za or by calling 0800 60 10 11.

Checking your grant status

A status check usually needs your 13-digit South African ID number and the mobile number linked to your application. You may see outcomes such as approved, still in progress (pending), not approved, or a request for extra identity verification (eKYC). If SASSA asks for a PIN or name confirmation, complete those steps carefully, then re-check. For a full walkthrough of each result and what to do next, use our SASSA status check guide.

How payment dates are usually set

SASSA typically pays Older Persons grants first in the month, then Disability grants, then Children’s and most other grants. The SRD (R370) grant is paid in a separate batch later in the month and can arrive on different days depending on your bank details and verification status. Weekends and public holidays can shift a payday to the nearest working day. We publish schedules when they are confirmed and clearly label when a month was last verified, see SASSA payment dates.

Guides that go beyond the basics

Status and payment tools answer “what happened?” Our longer guides help with “what now?”. How to stretch a Child Support Grant through the month, how to avoid loan sharks and debt traps on grant income, and how financial stress affects mental health. Start with:

Browse all guides on the SASSA guides hub, or read how we update and verify information.

Common questions

How do I check my SASSA status?

For SRD grants, check on srd.sassa.gov.za. Other options: WhatsApp 082 046 8553, USSD *134*7737#, or call 0800 60 10 11. Our status check guide explains what each result means and what to do next.

When are SASSA grants paid each month?

Grants are paid once a month over three days: Older Persons first, then Disability, then Children's grants. The SRD R370 grant is paid in separate batches. See the full 2026/2027 schedule on our payment dates page.

How much is the SRD R370 grant?

The SRD grant pays R370 per month for eligible applicants who pass the means test. Confirm current amounts and rules on sassa.gov.za.

My SASSA payment is late. What should I do?

Check the payment schedule and your bank details first, wait at least one working day past your scheduled date, then call 0800 60 10 11 or use our payment-late checklist. Never share your PIN.