Find SASSA Offices Near You

Use the AllSASSA status checker with your 13-digit ID and the mobile number linked to your application, or check through official SASSA channels at sassa.gov.za. You may be asked to complete eKYC (name and SMS PIN) if extra verification is required. Call 0800 60 10 11 or visit an office if online tools fail. Never pay someone who claims they can change your status faster.

Pending means SASSA is still processing your application, documents, or means test. Times vary by grant type and office workload. Check again after a few days, watch for SMS requests, and keep your phone number updated. Only SASSA can finalise your status, ignore anyone asking for money to “speed things up.”

Approved means you qualified for the period shown and SASSA will pay you, but payment still follows the monthly schedule for your grant type. Check the payment dates page and your bank or collection point across the published days. If your status stays Approved but no money arrives a few days after your payday, call 0800 60 10 11 with your ID ready.

SASSA pays by grant type, not always by ID digit alone. Older Persons grants are usually paid first, then Disability, then Children’s and most other grants. SRD (R370) is often batched later in the month. Weekends and public holidays can shift the day. See our payment dates page for the last verified schedule, and confirm on sassa.gov.za before relying on a specific day.

From April 2026 the Older Persons Grant is R2,400 per month according to Budget figures published with the official DSD schedule. The Disability Grant and Care Dependency Grant pay the same R2,400, and War Veterans receive R2,420. Confirm current amounts and means-test thresholds on sassa.gov.za before you apply or budget.

Yes. Weekends and public holidays can shift a payday to the nearest working day, and SASSA occasionally adjusts the published schedule. AllSASSA verifies each month against the official DSD 2026/2027 schedule and shows the last verified month on every payment dates page, so check the stamp before you plan around a date.

Yes. Many beneficiaries use a personal bank account instead of (or as well as arranging through) a SASSA card. To change bank details you usually must visit a SASSA office with your ID and proof of account. The change may only apply from the next payment cycle. Compare low-fee banks if you want cheaper withdrawals after payday.

First check whether a weekend or public holiday moved the payday. If payment is still missing a few days after your grant’s window, call 0800 60 10 11 or visit your nearest office with your ID and card or reference number. Do not share your PIN with callers claiming to be from SASSA. Report suspected fraud on the fraud hotline.

September 2026 SASSA payment dates: Older Persons Grant — 2 September 2026, Disability Grant — 3 September 2026, Children's grants — 4 September 2026. SRD (R370) is paid in separate batches throughout the month. These dates follow the official DSD 2026/2027 schedule. Always confirm on sassa.gov.za or call 0800 60 10 11.

SASSA pays grants in this order each month: Older Persons first, then Disability, then Children's grants. The exact dates change monthly. Use the payment calendar on this page to find your grant type's payday for the current month. SRD (R370) is paid in separate batches and may arrive on different days.

If your payment is late, first check the official schedule for your grant type and month. Payments can be delayed by weekends, public holidays, or bank processing times. If it is still missing a few days after your scheduled payday, call 0800 60 10 11 or visit a SASSA office with your ID. Never pay anyone who claims they can speed up your payment.

The Social Relief of Distress (SRD) grant (commonly R370, confirm the current amount on sassa.gov.za) is aimed at unemployed adults who meet income and other rules and generally do not receive another social grant or UIF. You usually need to be a South African citizen, permanent resident, or refugee with a valid permit. Eligibility is checked regularly, so status can change month to month.

From April 2026 the Child Support Grant is commonly R580 per qualifying child per month according to Budget figures published with the official SASSA/DSD payment schedule. Earlier months may have used R530. Always verify the latest amount and means-test thresholds on sassa.gov.za before you apply or budget.

You generally cannot stack multiple grants for yourself, but common exceptions exist, for example receiving an Older Persons or Disability grant for yourself while also receiving Child Support Grants for children in your care. Each grant has its own means test and rules. Ask SASSA which combination is allowed for your situation.

SRD R370 applications run online at srd.sassa.gov.za, with WhatsApp (082 046 8553) and USSD (*134*7737#) options. Older Persons, Disability, Child Support, and most other grants must be applied for in person at a SASSA office with your ID and supporting documents. Applications are free; never pay anyone to apply for you.

Many applications take up to about three months, but times vary. You may receive SMS updates. If you wait longer without feedback, follow up at your local office with your ID and any reference number. Keep copies of documents you submitted. Online SRD applications follow a different, more frequent reassessment cycle.

You should receive a reason for the decline. You may have a right to appeal within official timelines (often discussed as around 90 days for some processes, confirm the deadline for your grant). Complete appeal steps only through SASSA offices or official channels. Bring supporting documents that address the decline reason.

Typically: your ID, medical reports confirming the disability, proof of income for household members, and any other medical certificates SASSA requests. A medical assessment by a SASSA-appointed doctor is often required. Applications are free, do not pay an agent to “guarantee” approval.

Visit a SASSA office with your ID and proof of the new information (address, phone, or bank details). Some queries can start on 0800 60 10 11, but bank changes usually need an in-person visit. Update details promptly so payments and SMS status messages reach you.

Call the SASSA fraud hotline on 0800 06 01 13, email fraud@sassa.gov.za, or report at a SASSA office. You can often report anonymously. Red flags include people asking for money to process applications, demanding your PIN or OTP, or promising guaranteed approval. SASSA applications are free.

Use the SASSA office locator on this page to find offices across all 9 provinces. You can filter by province or search by city. Alternatively, call the toll-free line 0800 60 10 11 for the nearest service point. SASSA offices are located in every major city and town.

Bring your 13-digit ID document, proof of residence (utility bill or lease agreement), and your SASSA reference number if you have one. If applying for a grant, also bring proof of income for all household members, bank statements, and any medical reports. Always call ahead to confirm required documents.

Most SASSA offices are open Monday to Friday, 08:00 to 16:00. Some service points may have different hours. Offices are closed on weekends and public holidays. Call 0800 60 10 11 to confirm hours before visiting.

Yes, many SASSA offices accept walk-ins but recommend calling ahead to confirm availability. Some offices offer appointment slots to reduce waiting times. Call 0800 60 10 11 or visit the office directly to inquire about appointment options.